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Theatre Row

Associate House Manager

 

Theatre Row, a program of the non-profit Building for the Arts, is an Off-Broadway multi-theater complex in the heart of the Theater District that serves as an affordable home for performing artist organizations, and a lively, accessible venue for diverse audiences.

Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.

 

Theatre Row is seeking 1-2 part time Associate House Managers (AHMs) to begin on or around 1/21/22. AHMs will work 12-20 hours a week.

This position is paid a base rate of $18, and is paid $19/hr for lead shifts (AHM will become eligible for lead shifts as soon as they receive an FDNY F-03 Fireguard certification). The position does not qualify for benefits.

This role requires evening & weekend availability. Preference will be given to applicants with consistent availability on Fridays & Saturdays.

Responsibilities of the Associate House Manager include but are not limited to:

• Greeting patrons and directing them to their destination within the complex
• Scanning tickets for ticketed events, monitoring the front door for non-ticketed events
• Communicating building policies both to patrons and to the stage management and front of house teams of multiple companies.
• Ensuring all companies within the complex are adhering to fire safety rules and regulations.
• Maintain cleanliness of public areas including lobby, lounge and bathrooms throughout public hours.
• Ensure patron compliance with Theatre Row and city mandated COVID-19 regulations

 

Required qualifications:

• Customer service experience
• Able to lift 50lbs, sit, stand and walk for extended periods of time including up and down multiple sets of stairs.
• Proven ability to remain calm under pressure

Preferred Qualifications:

• Familiarity with the non-profit and commercial theatre industry
• NYFD F-03 Fireguard license
• Active CPR Certification
• Experience working at a multi-venue theatre
• Experience working in a front of house role at a live entertainment venue

 

 

To apply: please send cover letter and resume to: jobs@theatrerow.org with the subject line “AHM APPLICATION: [Your Name]” 

Resume and Cover Letter should each be one page or shorter, be sent in one combined PDF file, and be named “AHM_Lastname_Firstname” No CVs, please. Submissions not received in this format are not guaranteed to be reviewed.

We are specifically looking for cover letters to highlight applicant’s abilities, experience, and attitudes regarding customer service. Please do not send a headshot. No calls will be accepted.

All employees of Theatre Row will be required to provide proof of boosted vaccination to enter the building, in addition to regular testing protocol.

Application Deadline: 11:59p, January 9, 2022.

 

Theatre Row is an equal opportunity employer. We do not discriminate in recruitment or employment on the base of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status or any other characteristic protected by law.

Theater Row is a program of the non-profit Building for the Arts (www.bfany.org). As an organization we embrace the following core values:

• Inclusion: Embrace diversity within the mosaic of our community
• Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
• Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
• Impact: Enact the change we seek to make in the world and celebrate moments of triumph
• Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and values please visit us at https://bfany.org/about.