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Theatre Row

Associate Production Manager

Theatre Row, a program of the non-profit Building for the Arts NY, Inc. (BFA), is an Off-Broadway multi-theater complex in the heart of the Theater District that serves as an affordable home for performing arts organizations, and a lively, accessible venue for diverse audiences.

Located just two blocks from Times Square, Theatre Row’s five theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.

BFA is seeking a full-time Associate Production Manager (APM).The APM is a member of the Production Department and supports the Building Operations Department. Successful candidates are enthusiastic about theatre, have an interest in venue operations, and have some technical theatre and facilities experience.

This is a 40 hour/week, salaried, non-exempt position. The APM reports to the Production Manager and aids in the supervision of the Production and Facilities Assistants (PFAs). Evening and weekend hours will be required and some flexibility in scheduling should be expected dependent on production staffing needs.

Responsibilities of the Associate Production Manager include but are not limited to:

Assisting the PM in the training and supervision of the PFAs
Opening and closing the building, including unlocking/locking active theatre spaces
Overseeing load-ins, load-outs, rep plot hangs, deck maintenance, and other upkeep projects in the spaces
Troubleshooting building and production problems as they arise
Assisting the PM in managing Theatre Row’s technical equipment inventory and facilitating equipment repairs when needed
Assisting in the maintenance of all properties under the BFA umbrella, including commercial and residential rental properties.
Supporting with light janitorial duties, including spot cleaning, snow removal, sidewalk sweeping, and trash management when janitorial services are not available.
Assisting the PM in reinforcing production department policies that ensure safe working conditions and organizational standards
Acquiring and/or maintaining up to date FDNY fire guard certifications (F-03 and S-95)

Required Qualifications:

2+ years of production and technical theatre experience
Have a working knowledge of standard theatrical lighting and sound equipment including ETC products, QLab, and analog Sound Mixers.
Experience with handheld power tools and basic carpentry.
Proficient problem-solving skills and attentiveness to detail
Excellent time management skills, including managing competing projects and timelines
Commitment to current best Health and Safety practices
Sound computer skills including Microsoft Office
Ability to remain mobile for long periods (4+ hours) of time
Ability to lift 50 lbs,
Ability and willingness to work at heights on ladders and operate genie lifts

Preferred Qualifications:

1+ years experience running a production team or crew
Basic knowledge of computer drafting programs (AutoCAD, Vectorworks)
Experience working in a multi-venue theatre
General knowledge of NYC commercial and non-profit theatres & producers

Compensation: Salary is $50,000 commensurate with experience. In addition to the base salary, BFA offers full-time employees a generous benefits package, including medical and dental, flexible spending accounts (FSA) for health and commuter benefits, 403(b) retirement plan, paid time off, bereavement and parental leave offerings.

To apply, please send Cover Letter and Resume to: jobs@bfany.org with the subject line “APM APPLICATION: [Your Name]”. Your Resume should be no more than 2 pages, and Cover Letter no more than 1 page.

BFA is an equal opportunity employer. We do not discriminate in recruitment or employment on the base of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Theater Row is a program of BFA. Building for the Arts NY, Inc. is a 501(c)3 non-profit organization incorporated in the State of New York. We expand access to the performing arts by providing creative space, learning opportunities, and hubs for artistic connection.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

Theatre Row

Associate Box Office Coordinator

Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.

BFA is seeking a part-time Associate Box Office Coordinator (ABC). The ABCs are responsible for handling window and phone sales as well as managing ticket printing and will call. Successful candidates are enthusiastic about patron services and ticketing, have a strong attention to detail, and are familiar with ticketing best practices.

This is a part-time, hourly, non-exempt position. ABCs report to the Box Office Coordinator. ABCs are typically scheduled for 16 to 28 hours per week, including evenings and weekends. This person must be available from 4:00 – 9:00 pm Tuesday-Friday and 12:00 – 8:00 pm on Saturdays.

The Box Office is open to the public daily from 2:00pm-6:00pm for in person and phone sales; and from 2 hours before the first curtain until 30 minutes past the last curtain on days with performances. There are evening performances 6-7 days a week and up to 5 matinee days weekly.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.

Responsibilities of the Box Office Associate include but are not limited to:

Selling and issuing tickets using the Spektrix system
Running will call for multiple shows nightly
Answering patron questions about the building, facilities, and current & upcoming productions
Maintaining filing system for the Theatre Row Box Office
Answering incoming phone calls for ticket purchases or customer service requests and processing accordingly.
Generating pre-set reports on Spektrix system
Providing customer service in a friendly yet expedient manner

Required Qualifications:

1-2 years of experience in ticketing, front of house, or a similar customer service role in either entertainment or hospitality
1 year of professional or educational experience working in theatre
Proven record of punctuality and attention to detail
Ability to work well under pressure while maintaining a friendly demeanor
Physical requirements include the ability to sit for multiple hours at a time, hear patrons over the phone, and lift up to 20lbs repeatedly.

Preferred Qualifications:

1-2 years of experience in a theatre box office
Familiarity with Spektrix
Familiarity working with third party ticket sellers such as Goldstar, TKTS, TDF, etc.
Experience working at multi-venue theatres

Pay: This position is paid $21 per hour and does not qualify for benefits.

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “ABC Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

Theatre Row

Production Facilities Assistant

BFA is seeking a part-time Production Facilities Assistant (PFA). PFAs support the Production and Building Operations Departments. Successful candidates are enthusiastic about theatre, have an interest in venue operations, and have some technical theatre or facilities experience.

This is a part-time, hourly, non-exempt position. PFAs report to the Production Manager. PFAs are typically scheduled for 7 to 21 hours per week with opportunities to cover additional shifts; a shift is typically 7 hours. Theatre Row operates from 9:30am to 11:00pm, seven days a week. Evening and weekend availability are a must.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.

Responsibilities of a Production Facilities Assistant include, but are not limited to:

Opening and closing the building, including unlocking and locking active theatre spaces.
Assisting with rentals of Theatre Row’s lighting, sound, and other equipment.
Technical support for current productions including load-in and strike.
Troubleshooting building and production problems as they arise during shift.
Assisting in the maintenance of all properties under the BFA umbrella, including commercial and residential rental properties.
Supporting with light janitorial duties, including as-needed spot cleaning, snow removal, sidewalk sweeping, and trash management when janitorial services are not available.

Qualifications:

Must be able to carry up to 50lbs, sometimes while navigating multiple flights of stairs quickly.
Have a working knowledge of standard theatrical lighting and sound equipment including ETC products, QLab, and analog Sound Mixers.
Experience with handheld power tools and basic carpentry.
Some experience working as a lighting, sound, or scenic technician in non profit, commercial, or educational theatre.
Ability to prioritize, troubleshoot, and remain calm during emergencies or stressful situations.
Familiarity with both commercial and non-profit theatre best practices.
Team Player.

Preferred Qualifications:

1 – 2 years of experience working at multi-space venues.

Pay: This position is paid $20 per hour and does not qualify for benefits.

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “PFA Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in technical theatre. No calls will be accepted.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

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