Theatre Row
House Manager
Theatre Row, a program of the non-profit Building for the Arts NY, Inc. (BFA), is an Off-Broadway multi-theater complex in the heart of the Theater District that serves as an affordable home for performing arts organizations, and a lively, accessible venue for diverse audiences.
Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.
BFA is seeking a full time House Manager for Theatre Row to begin on or around June 1, 2023. Provides excellent customer service to our patrons, responds to emergencies, problem solves and implements Front of House policies and procedures. Trains and oversees Front of House staff to ensure Theatre Row standards are met. Successful candidates are excited to work with patrons, have strong attention to detail, and are familiar with both commercial and non-profit theatre best practices.
This is a 40hr a week non-exempt position, with most work taking place onsite (some remote hours can be facilitated). The House Manager reports to the Audience Services Manager and supervises the Associate House Managers. The following is a typical schedule for this position, but can vary dependent on activities in the building. The House Manager has some discretion in setting their schedule:
Wednesdays: 12pm – 8pm
Thursdays and Fridays: 2pm – 10pm
Saturdays and Sundays: 12pm – 8pm
Mondays and Tuesdays: OFF
Some holidays will be required.
All employees of Theatre Row will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.
Responsibilities of the House Manager include but are not limited to:
Administrative:
House Management:
Qualifications:
Salary is $40k – $45k, commensurate with experience. Medical, dental, and paid time off benefits are included.
To apply, please send cover letter and resume to: jobs@bfany.org. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted.
BFA is an equal opportunity employer. We do not discriminate in recruitment or employment on the base of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
Theater Row is a program of BFA. Building for the Arts NY, Inc. is a 501(c)3 non-profit organization incorporated in the State of New York. We expand access to the performing arts by providing creative space, learning opportunities, and hubs for artistic connection.
(www.bfany.org). As an organization we embrace the following core values:
For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.