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Building for the Arts

Theatre Row

Building for the Arts

Superintendent

Building for the Arts NY, Inc (BFA) is a 501(c)3 non-profit organization incorporated in the State of New York. We expand access to the performing arts by providing creative space, learning opportunities, and hubs for artistic connection.

BFA is seeking an experienced, motivated, and energetic individual with handyman experience to be our full-time, live-out building Superintendent. The properties, located in Midtown West, include an eleven-unit walk-up building with a commercial tenant on the first floor and a multi-venue arts facility next door. The Superintendent’s position is a full-time position with the responsibility of being available for “after business” hours for weekend emergency calls and tenant lockouts.

The Superintendent reports to the Building and Facilities Manager and is responsible for the physical upkeep and daily maintenance of the interior and exterior of the building and grounds.

The compensation package includes Health and dental insurance, cell phone reimbursement, 403(b) retirement benefits, and generous vacation, holiday, and paid time off benefits.

All employees of BFA are required to provide proof of vaccination (or provide a medical or religious exemption).

Responsibilities of the Superintendent include but are not limited to:

Property Supervision:

Oversee the day-to-day management of the residential housing facilities and related contractors/vendors, ensuring facilities are well-maintained, safe, and clean.
Conduct regular property inspections to identify and address maintenance and safety issues promptly.

Maintenance and Repairs:

Demonstrate knowledge and ability to perform building repairs including, but not limited to:
- Basic Plumbing (clearing clogged drains, toilet tank and flushometer repairs, faucet and sink drainpipe leaks, drainpipe replacement and faucet and tub spout installation and toilet leaks),
- HVAC (gas fired steam boiler, gas fired hot water heater, window balances and clips),
- Basic Electrical (outlets, light switches, light fixture installation, fluorescent light bulb replacement, ballasts & end clip replacement),
- Standard and electrical doors (mortice and cylinder replacement, exit devices, Bommer style and self-closing butt hinges, etc.),
- Masonry, Concrete, Carpentry (ceramic walls, floor tiles, grouting, etc.), and
- Other appliance or basic repair issues as needed.
Monitor and remove building trash and recycling daily, keeping garbage area tidy. Sweep and maintain exterior sidewalks daily; hose sidewalks and building façade weekly; snow removal when necessary.
Coordinate and perform other routine maintenance, repairs, and inspections of housing units and common areas.
Liaise with contractors and maintenance staff to address issues requiring specialized expertise.

Safety and Security:

Demonstrate knowledge of local and federal laws and building codes, ensuring compliance with any existing safety laws.
Implement and enforce security measures to ensure the safety and well-being of residents.
Respond to emergencies promptly and assist residents during crisis situations.

Resident Relations:

Serve as the primary point of contact for residents, addressing their concerns and needs in a professional and compassionate manner.
Promote a sense of community and respect among residents.
Provide timely response to after-hours and overnight tenant emergencies or lockouts.

Administrative Duties:

Maintain accurate records of maintenance activities, work orders, incidents, and resident interactions.
Work with Building and Facilities Manager and Operations Manager to set up specific jobs and project schedules/timeframes.
Build and maintain relationships with contractors to ensure best prices in services offered.
Assist with/Manage leasing and tenant-related paperwork as needed.
Assist the President/Director of Finance in managing the housing program’s budget and expenses within established guidelines.

Qualifications:

Minimum 6 years’ experience in property management or housing facilities management required.
Fluent in English; Bilingual (Spanish) preferred.
Ability to lift 50 lbs.; Ability and willingness to climb and work from ladders.
Knowledge of the care, maintenance, and use of snowblowers.
Passion for or knowledge of theater, music, or general arts preferred.
Strong problem-solving and communication skills.
Ability to remain calm in emergency situations and resolve conflicts in a professional manner.
Ability to work independently and in a team, and a commitment to fostering a positive living environment.
Basic computer skills (Outlook email, calendar, Word, Excel) for record-keeping and communication.
Knowledge of safety and security procedures required.
Knowledge of relevant local and federal laws and building codes required.
Ability to identify and report potential hazards, hazardous conditions and potential maintenance and repair issues and identify and correct any fire and safety code violations and safety issues.
Ability to successfully address common building repairs, such as plumbing, HVAC, electrical, carpentry, and appliance issues, using basic hand and power tools required.
Ability to close out maintenance work orders in a timely manner with concise, descriptive, and accurate summation.
A valid driver’s license may be required, depending on the organization’s needs.

Ability to Relocate/Commute: This position is in-person and potentially on-call after hours. Competitive candidates will live within, or in an easily commutable distance of, NYC’s 10036 zip code area.

Compensation: This is a full-time, salaried, exempt position.

Salary: $60,000 annually

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “Superintendent Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities relevant to the position. No calls will be accepted.

BFA is an equal opportunity employer. We do not discriminate in recruitment or employment on the base of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity or gender expression, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

Theatre Row

Associate Box Office Coordinator

Theatre Row, a program of the non-profit Building for the Arts NY, Inc. (BFA), is an Off-Broadway multi-theater complex in the heart of the Theater District that serves as an affordable home for performing arts organizations, and a lively, accessible venue for diverse audiences.

Located just two blocks from Times Square, Theatre Row’s six theaters, five rehearsal studios, and nine offices are rented by over 100 theatre and performance arts companies each year, bringing over 125,000 patrons to Theatre Row annually.

BFA is seeking a part-time Associate Box Office Coordinator (ABC). The ABCs are responsible for handling window and phone sales as well as managing ticket printing and will call. Successful candidates are enthusiastic about patron services and ticketing, have a strong attention to detail, and are familiar with ticketing best practices.

This is a part-time, hourly, non-exempt position. ABCs report to the Box Office Coordinator. ABCs are typically scheduled for 16 to 20 hours per week. The Box Office is open to the public daily from 2:00pm-6:00pm for in person and phone sales; and from 2 hours before the first curtain until 30 minutes past the last curtain on days with performances. There are evening performances 6-7 days a week and up to 5 matinee days weekly.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.

Responsibilities of the Box Office Associate include but are not limited to:

Selling and issuing tickets using the Spektrix system
Running will call for multiple shows nightly
Answering patron questions about the building, facilities, and current & upcoming productions
Maintaining filing system for the Theatre Row Box Office
Answering incoming phone calls for ticket purchases or customer service requests and processing accordingly.
Generating pre-set reports on Spektrix system
Providing customer service in a friendly yet expedient manner

Required Qualifications:

1-2 years of experience in ticketing, front of house, or a similar customer service role in either entertainment or hospitality
1 year of professional or educational experience working in theatre
Proven record of punctuality and attention to detail
Ability to work well under pressure while maintaining a friendly demeanor
Physical requirements include the ability to sit for multiple hours at a time, hear patrons over the phone, and lift up to 20lbs repeatedly.

Preferred Qualifications:

1-2 years of experience in a theatre box office
Familiarity with Spektrix
Familiarity working with third party ticket sellers such as Goldstar, TKTS, TDF, etc.
Experience working at multi-venue theatres

Pay: This position is paid $20 per hour and does not qualify for benefits.

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “ABC Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted.

Theater Row is a program of BFA. Building for the Arts NY, Inc. is a 501(c)3 non-profit organization incorporated in the State of New York. We expand access to the performing arts by providing creative space, learning opportunities, and hubs for artistic connection.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

Theatre Row

Associate House Manager

BFA is seeking a part time Associate House Manager (AHM). AHMs are typically scheduled for 12 to 29 hours per week. This is a part-time, hourly, seasonal, non-exempt position. AHMs report to the House Manager.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.

Responsibilities of the Associate House Manager include but are not limited to:

Greeting patrons and directing them to their destination within the complex
Scanning tickets for ticketed events, monitoring the front door for non-ticketed events
Communicating building policies both to patrons and to the stage management and front of house teams of multiple companies
Ensuring all companies within the complex are adhering to fire safety rules and regulations
Maintain cleanliness of public areas including lobby, lounge, and bathrooms throughout public hours
Ensure patron compliance with Theatre Row and city mandated COVID-19 regulations

Required qualifications:

Customer service experience
Able to lift 50lbs, sit, stand, and walk for extended periods of time including up and down multiple sets of stairs
Proven ability to remain calm under pressure

Preferred Qualifications:

Familiarity with the non-profit and commercial theatre industry
NYFD F-03 Fireguard license
Active CPR Certification
Experience working at a multi-venue theatre
Experience working in a front of house role at a live entertainment venue

Pay: This position is paid a base rate of $18 per hour and is paid $19 per hour for lead shifts (AHM will become eligible for lead shifts as soon as they receive an FDNY F-03 Fireguard certification). The position does not qualify for benefits.

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “AHM Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

Theatre Row

Stage Door Associate

BFA is seeking a part-time Stage Door Associate (SDA). The SDAs are responsible for handling building access for renters, resident companies, and staff. This position primarily supports the Operations and Production Departments. Successful candidates are enthusiastic about theatre, have an interest in venue management, and some experience working directly with patrons, clients, or in another customer service environment.

This is a part-time, hourly, non-exempt position. SDAs report to the Operations Manager. SDAs are typically scheduled for 7 to 21 hours per week, with occasional opportunities to cover additional shifts; a shift is typically 7 to 8 hours. Theatre Row operates from 9:30am to 11:00pm, seven days a week.

Some holidays will be required.

All employees of BFA will be required to provide proof of vaccination (or provide a medical or religious exemption) to enter the building.

Responsibilities of the Stage Door Associate include, but are not limited to:

Allowing access to the building and the rehearsal studios for renters and staff
Screening new arrivals for vaccination status, if required
Receiving deliveries and contacting the appropriate department or production
Monitoring building security cameras
Keeping an accurate sign in/sign out sheet for all renters and guests in the building

Qualifications:

Experience working in customer service or patron services
Ability to prioritize, troubleshoot, and remain calm during emergencies or stressful situations
Familiarity with both commercial and non-profit theatre best practices
Team player
Reception experience is a plus

Pay: This position is paid $18 per hour and does not qualify for benefits.

To apply, please send cover letter and resume to: jobs@bfany.org with subject line “SDA Applicant: [Your Name]”. Resume and Cover Letter should each be one page or shorter and highlight applicant’s abilities in patron services. Please do not send a headshot. No calls will be accepted.

(www.bfany.org). As an organization we embrace the following core values:

Inclusion: Embrace diversity within the mosaic of our community
Collaboration: Elevate a multiplicity of ideas and establish trusting relationships
Respect: Ensure authentic and consistent regard for the experiences, thoughts and opinions of all
Impact: Enact the change we seek to make in the world and celebrate moments of triumph
Creativity: Model and encourage avenues for innovative expression and exploration

For more information about our Mission, Vision and Values please visit us at https://bfany.org/about.

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